Terms of Use

Effective Date: May 2026

Welcome to Amy By Your Side.

These Terms of Use explain how you may use our website, www.amybyyourside.uk (“the Site”). By using this Site, you agree to these Terms. If you do not agree with these Terms, please do not use the Site.

These Terms apply to your use of the Site. If you book doula services with us, the details of your support, fees, payment terms, cancellation arrangements and practical agreements will be confirmed separately, for example by email, booking form or client agreement.

About Amy By Your Side

Amy By Your Side provides birth and postnatal doula support. Our services are emotional, practical and informational in nature. We do not provide medical advice, diagnosis, treatment, clinical care or emergency support.

For questions about your health, pregnancy, birth, baby or recovery, you should always speak to your midwife, doctor, health visitor or other qualified healthcare professional. In an emergency, please call 999 or contact your maternity triage unit.

Use of the Site

You may use this Site for your own personal, non-commercial use.

You agree not to use the Site in a way that:

  • breaks any law or regulation;

  • harms, damages or disrupts the Site;

  • attempts to gain unauthorised access to the Site or any related systems;

  • sends spam, harmful code, viruses or malicious content;

  • copies, misuses or interferes with our content or intellectual property;

  • impersonates another person or misrepresents your identity.

We may restrict or suspend access to the Site if we reasonably believe these Terms have been breached.

Age Requirement

The Site and our services are intended for people aged 18 or over. By using the Site or contacting us about services, you confirm that you are at least 18 years old.

Intellectual Property

All content on this Site, including text, images, graphics, branding, logos and layout, belongs to Amy By Your Side or is used with permission.

You may view and download content from the Site for your own personal use only. You must not copy, reproduce, publish, distribute, adapt or use our content for commercial purposes without our written permission.

Information on the Site

The information on this Site is provided for general information only. We do our best to keep the information accurate and up to date, but we cannot guarantee that everything on the Site will always be complete, current or error-free.

The content on this Site is not medical advice and should not be relied upon as a substitute for advice from a qualified healthcare professional.

Doula Services

Amy By Your Side provides non-clinical doula support. This may include emotional support, practical support, birth preparation, postnatal support, signposting, and helping you think through your options.

We do not replace your midwife, doctor, health visitor or any other healthcare professional. We do not make medical decisions for you, speak on your behalf without your consent, perform clinical checks, or advise you to accept or refuse medical care.

You remain responsible for making your own decisions about your care, in discussion with your healthcare team.

Bookings, Payments and Cancellations

If you choose to book services with us, the specific details of your booking will be agreed separately. This may include:

  • the service or package chosen;

  • fees and payment dates;

  • what is included and not included;

  • availability and contact arrangements;

  • cancellation and refund terms;

  • any relevant boundaries around support.

Where services are booked online, by email, by phone or away from business premises, consumer cancellation rights may apply. For service contracts, the usual cancellation period is 14 days from the day after the contract is made, although there are rules around services that begin during that period at the client’s request. UK distance-selling rules also require businesses to give customers clear information before they buy, including business details, service description, price, payment method, cancellation rights and conditions for ending the contract.

Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, store and protect your personal information.

You can read our Privacy Policy here

Links to Other Websites

This Site may include links to other websites or resources. These links are provided for your convenience only.

We are not responsible for the content, accuracy, privacy practices or availability of external websites. Including a link does not mean we endorse that website or its content.

Website Availability

We aim to keep the Site available and working properly, but we cannot guarantee that it will always be available, uninterrupted, secure or free from errors.

We may update, suspend, remove or change any part of the Site at any time.

Limitation of Liability

Nothing in these Terms limits or excludes liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any rights you have under consumer law.

To the fullest extent permitted by law, Amy By Your Side will not be responsible for:

  • loss or damage caused by your misuse of the Site;

  • loss or damage caused by viruses, harmful code or third-party attacks;

  • loss of data, profit, income, business, opportunity or goodwill;

  • indirect or consequential loss;

  • content or services provided by third-party websites linked from the Site.


These Terms do not affect your statutory rights.

Your Responsibility

You agree to use the Site responsibly and lawfully.

If your misuse of the Site causes loss, damage, claim or legal expense to Amy By Your Side, you may be responsible for those losses where the law allows.

Changes to These Terms

We may update these Terms from time to time. When we do, we will update the Effective Date at the top of this page.

Your continued use of the Site after changes are posted means that you accept the updated Terms.

Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. That wording is the normal UK-style replacement for the US “federal or state courts” wording.

Contact Us

If you have any questions about these Terms, please contact us:

Amy By Your Side
London, England
Email: hello@amybyyourside.uk
Phone: 07399 482008


A business correspondence address can be provided where required.